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Methods of Centralized Recording

This document is designed to assist the technical decision-maker who is evaluating call recording solutions. We will present various methods of centralized recording, detailing the advantages and disadvantages of each solution. Our goal is to arm you with questions to evaluate vendor offerings and determine the most appropriate solution for your organization’s technical infrastructure.

Includes information about:

  • Active Recording Solutions
  • Passive VoIP Recording
  • Passive TDM Recording Solutions