Top Reasons Why You Should Attend Uptivity Unleashed

Uptivity Unleashed, our 2014 User Conference, is going to be one for the books! We’re so excited for our customers to join us for one of our biggest events in Orlando. Are you interested in attending, but looking for more information?

Here’s why you should attend our conference in September:
Conference Offerings

3 days, 4 role-based session tracks
Technical [...]

Customer Interaction Feedback Is Key to Competitive Advantage

Listening to customers’ interaction feedback enables customer-centered companies to gain valuable insights for delivering high quality customer service.  In highly competitive marketplaces, customers seek superior service. With multiple feedback channels (IVR surveys, SMS, social media, web chat, etc.) at their fingertips for leaving commentary, customers are very likely to share their fresh interaction experiences–the good [...]

Introducing… Uptivity Unleashed!

Over the past few months we’ve been busy planning one of our biggest events ever! It was our goal to make our annual conference an even better experience for you! Our answer? A new name, new location, new dates and extended conference offerings!
We’d like to introduce to you our 2014 User Conference, Uptivity Unleashed!
We’re excited [...]

inContact and Uptivity – What Does It Mean For You?

The past couple of weeks have been very exciting for our team at Uptivity. Having the combined resources of inContact and Uptivity, our product suite will improve with new features and enhancements at an even greater pace. With that being said, our customers are of utmost importance to us and we want to keep you [...]

Uptivity Discover Suite v5.4: It’s All About the Customer

We are happy to announce the release of version 5.4 of our award-winning Uptivity Discover Suite. Our popular workforce optimization (WFO) solution enhances contact center operations to improve interaction service quality, increase customer satisfaction and reduce cost. The latest version of our solution is all about the customer!
Our team gathered customer feedback from our CONNECT13 [...]